Tech help prices

A fresh start for a slow or cluttered computer. I back up your files, wipe it clean and reinstall Windows or macOS so it runs like new.

1. Back up your files
2. Clear out unwanted software
3. Reinstall Windows or macOS
4. Put your files back

Takes about 1 hr 30Book this jobMore about computer reset

New computer? I set it up, connect it to the internet, install programs like Microsoft Office or Zoom, and adjust the settings so it’s ready to use.

1. Connect to your Wi-Fi
2. Install the programs you use
3. Set it up the way you like it

Takes about 1 hr 15Book this jobMore about new computer setup

Protection from viruses and scams: trusted security software, a safety check, and a walk-through of how to keep your computer secure.

1. Install trusted security software
2. Run a safety check
3. Show you how to spot scams

Takes about 1 hrBook this jobMore about computer security

Something not working and you’re not sure why? I’ll track down the problem and fix it.

Takes about 1 hr 30Book this jobMore about general troubleshooting

Locked out of your computer or an account? I safely reset or remove the password and help you set up ones that are easy to manage.

Takes about 1 hrBook this jobMore about locked out / password reset

Pop-ups or strange behaviour? I remove the virus safely, check for other problems and install protection so it doesn’t happen again.

1. Remove the virus
2. Check for anything else nasty
3. Install protection

Takes about 1 hrBook this jobMore about virus removal

New phone or tablet? I move your contacts, photos, apps and messages across, connect your email and Wi-Fi, and check it all works.

1. Move contacts, photos and messages
2. Set up email and Wi-Fi
3. Check everything works

Takes about 1 hr 15Book this jobMore about new phone setup & transfer

Pop-ups or a phone acting strangely? I clean it up, check for other issues and install protection.

Book this jobMore about phone virus removal

I connect your computers, smart TVs and phones to your modem and Wi-Fi. If the internet keeps dropping out, I find out why and fix it.

Takes about 1 hr 15Book this jobMore about internet & wi-fi setup

I go over your home internet setup so it’s private and safe, updating passwords and security settings to keep out hackers and scammers.

Takes about 1 hr 30Book this jobMore about home network security check

Slow or patchy internet? I diagnose the problem and get you back online properly.

Book this jobMore about internet troubleshooting

Email working on your phone, tablet or computer, your inbox organised, and a run-through so you can use it with confidence.

Takes about 1 hrBook this jobMore about email setup & help

New TV? I unbox it, connect it to Wi-Fi, set up streaming like Netflix or ABC iview, and make sure the remote and sound work.

Takes about 1 hr 15Book this jobMore about tv setup

Your printer or scanner connected to your computer or Wi-Fi, tested, and a quick lesson on changing the ink.

Takes about 1 hrBook this jobMore about printer setup

Your new desk or chair put together quickly and properly.

Takes about 1 hr 45Book this jobMore about desk & chair assembly

A full security tune-up for your home’s internet and devices.

1. Safe network settings
2. Firewall setup
3. Antivirus and protection software
4. Security updates

Takes about 1 hr 30Book this jobMore about household security package